Refund and Return Policy

All items purchased on the platform are non-refundable and non-exchangeable.
However, requests for refunds or exchanges in exceptional circumstances will be at the sole discretion of Our Company.
The buyer must submit a written request for any refund to Our Company within seven (7) days of receiving the purchased item. Failure to do so will automatically forfeit the buyer's right to request any refund or exchange.
Disclaimer
Excludes manuals, installation discs, boxes, physical cards, or other physical elements.
Upon successful purchase, the buyer will be able to view their code on their order page.
Our Company reserves the right to refund pre-ordered items at its sole discretion.
A successful purchase of any pre-ordered item or item available for sale on the platform indicates that all information entered by the buyer is accurate and correct.
Unless otherwise agreed in writing by Our Company, any pre-ordered item is non-refundable, non-transferable, and non-exchangeable once sold.
Our Company reserves the right to modify any of the above terms and conditions without notice.
Our Company assumes no responsibility for erroneous purchases made by customers due to negligence and/or the provision of false or incorrect information, which may result in damages and losses. By purchasing any item from Our Company on the platform, the buyer understands, acknowledges, and accepts this disclaimer of liability.
If you encounter any difficulties, please feel free to contact our customer service team for further assistance.
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